Support

Get in Touch

For any question about the app, your account, or your coaching program, email javierpgomez@fitforlife.ph. We aim to reply within two business days.

Getting an Account

Healthy with Javier is the companion app for clients of Javier Gomez's personal coaching practice. There is no public sign-up — your coach creates your account and links it to your program. If you'd like to start coaching, email the address above.

Signing In

The app signs you in by email rather than with a password. Enter your email address and we'll send you a message containing both a sign-in link and a six-digit code — either one works.

Tapping the link is the quickest way. If the link doesn't open the app — some mail apps rewrite links — go back to the app, where it now reads Or enter the code from that email, type the six digits, and tap Sign in with code.

If nothing arrives, check your spam folder and confirm you used the same email address your coach has on file. Codes and links are short-lived, so use the most recent email if several have piled up.

Common Questions

• My workout won't load at the gym. Workouts are cached on your device once opened, so they keep working without a signal. If a workout has never been opened on that device, open it while you still have a connection.
• I logged something by mistake. Most entries can be edited or removed from their detail screen. If something won't budge, email us and we'll correct it.
• My coach can't see what I logged. Entries sync automatically when your device is online. Confirm you have a connection and reopen the app; if it still hasn't appeared, get in touch.

Deleting Your Account

Email the address above and we'll remove your account and its associated data. See the Privacy Policy for what we store and why.